Refund Policy

RootTechnologies handles refund requests fairly and in line with applicable law. If you believe you were charged in error, did not receive what you paid for, or your purchase was materially different from what was described, contact us at support@root.africa.

When Refunds May Apply

• Duplicate or accidental charges.
• Confirmed technical errors that prevent successful delivery.
• Material misrepresentation of a product or service.

Non-Refundable Cases

• Change-of-mind requests after successful delivery of digital content.
• Requests that do not meet platform terms or legal requirements.

How to Request a Refund

Send your request to support@root.africa with your order reference, payment proof, and a short description of the issue. Requests are reviewed and resolved as quickly as possible.

Business Address

40, YEMI GBENLE, KOSOFE, ISHERI NORTH, OPIC, LAGOS STATE